Support

We're here to help.

Need a hand with Citypedia or one of our other apps? Email us and a real person on our Copenhagen team will get back to you — usually within a couple of business days.

Contact us

The fastest way to reach us is by email. Including your device, OS version, and app version helps us help you quicker.

Common topics

A few things people often reach out about.

Account & data

Questions about the data we hold, or how to delete your account.

Delete your account

Privacy

What we collect, why we collect it, and how it's handled.

Read the privacy policy

Bugs & feedback

Something not working, or an idea for the app? Email us the details and we'll take a look.

Report an issue

Where we are

New Wave Mobile is an independent mobile studio based in Copenhagen.

New Wave Mobile ApS
Esbern Snares Gade 3, 4tv
1725 Copenhagen V, Denmark
CVR no. 37126624